Evidently, some are.
Coca-Cola executives recently responded to a Facebook-based call for humanitarian action, and showed a new opportunity for dialogue between consumers and corporations.
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Incensed by the irony that remote African communities had limitless access to bottles of Coca-Cola, but no infrastructure to get medicines to sick children, innovator Simon Berry decided to speak up and ask Coca-Cola to dedicate a fraction of its distribution network to carry medicines for simple, widespread and life-threatening ailments like diarrhea. At first, Berry's ideas fell on deaf ears; after all he was the only recruit in a one-man army.
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Now, a modest Facebook publicity campaign has catapulted Berry's message into the Coca-Cola boardroom. Salvatore Gabola, global head of stakeholder relations for the beverage giant, took notice of the social networking momentum and has invited Berry to Coca-Cola's European headquarters to discuss his idea.
By pleasing these typically marketing-wary Facebook users, Coca-Cola stands to gain enormously as a brand, as well as altering perceptions of the brand in the eyes of a tough market segment.
Via: World Changing